COVID-19; Kids Can Speak to start our GRADUAL RE-OPEN!
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Hi families!!!
We have some exciting news. We apologize for the length of this update email!
In March 2020 Kids Can Speak made the difficult decision to suspend all face-to-face, in-clinic appointments with our families. Since then, we have continued to “see” families online—while we began to plan for the day that we could once again WELCOME YOU BACK!
We are excited to announce that our gradual and safe approach to “in person” visits will begin July 13, 2020. This will be slow, measured and cautious. We will begin to welcome you back with limited “in person” visits. As we gain more comfort and guidance from regulating bodies, we will increase the number of “in person” appointments we are able to offer.
During this time, tele-health will continue to be a primary form of service delivery. We have discovered over this time that virtual appointments have provided a rich learning environment at home while we isolate. We appreciate that virtual appointments are not for all of our families. Many barriers have been shared with our team. These barriers could support the necessity for an “in person” visit at Kids Can Speak. We are committed to support your family’s unique situation to find the best therapy solution for you. We know that families will have varying degrees of comfort as they consider returning to the clinic; online options will continue!
Our priority continues to be the safety and wellbeing of our families and staff. We will be cautiously monitoring developments as we move through re-entry. We will continue to make decisions with the information available guided by the recommendations from Public Health and our government officials.
In addition to our already stringent adherence to health and safety measures, to reduce the risk as we begin resuming in-person services a full list of measures will be emailed to you prior to in person bookings.
It has been a very uncertain and uneasy time for many; we are so excited to begin to welcome you back! As we navigate this process together, we appreciate your patience, resilience and support.
Please do not hesitate to reach out with any questions!
Warmest regards,
KCS Team
